Refund Policy โ TEFUNY
At TEFUNY, we value your satisfaction. Please read our refund and cancellation policy carefully before placing an order.
๐ Order Cancellations
- Orders can be cancelled within 2-3 hours of being placed, before processing begins.
- If you need to make changes to your order, please contact us within 12 hours of purchase.
- Once processing, packaging, or shipping has started, orders cannot be cancelled.
๐ Refunds & Returns
All sales are final. Since our shirts are made-to-order, we only accept returns and refunds if the issue is due to our fault.
Refunds or replacements will be granted in cases of:
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Damaged items upon arrival
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Wrong item received
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Wrong size received
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Non-delivery (If your package hasnโt arrived within 20 business days, excluding 2-5 days processing time, you may request a refund or reshipment)
๐ซ We are NOT responsible for refunds if:
โ You provided an incorrect or incomplete shipping address
โ Your package was delayed due to customs or natural disasters
โ Other exceptional circumstances beyond our control
๐ Exchanges
If you have any questions, feel free toย contact our support team. Weโre here to help! ๐For all exchanges, please see: https://tefuny.com/pages/return-exchanges